home your cart

existing account log-in

email address

password

Welcome to Magazine Loyalty Program.  Please log in. If you do not have an account use the 'create an account' link found above to create your free account.

frequently asked questions

1. What is the Magazine Loyalty Program?
2. How does the Magazine Loyalty Program help me in my business?
3. What magazines are available as part of the program?
4. What does the magazine label look like?
5. What does the postcard look like?
6. Can my customers choose their preferred gift subscriptions?
7. How do I place an order?
8. May I cancel an order?
9. How do I change an address on an order?
10. Can I change the title of the magazine being sent to my customer?
11. What is the cost?
12. Can I save money by purchasing a block of closing gifts for future use?
13. Do you keep a record of my prepaid codes?
14. What if my customer is already receiving the magazine I ordered for them?
15. How do I check my order status?
16. Can I have my company logo posted on the website?
17. What about renewals?
18. Do you "solicit" my client list?
19. What if I change companies?
20. What is your Privacy Policy?


1. What is the Magazine Loyalty Program?

The Magazine Loyalty Program is direct marketing tool for saying "THANK YOU" to your customer, client or prospect. Your customer will receive:

A. "THANK YOU" postcard to announce the gift subscription.
B. ONE YEAR SUBSCRIPTION to the selected magazine.
C. Your LOYALTY LABELTM on the front cover of each issue.

Think of how often your customer will be reminded of you and your valuable services.The Magazine Closing Gift program provides up to 13 "touch-points" annually. Magazine Loyalty Program is EFFECTIVE, AFFORDABLE and EASY TO USE!


12 Issues

12 Issues

12 Issues

10 Issues

12 Issues

12Issues

10 Issues

12 Issues

12 Issues

12 Issues

12 Issues

12 Issues

12 Issues

12 Issues

12 Issues

7 Issues
Return to Top


2. How does the Magazine Loyalty Program help me in my business?

First, the program "thanks" your customer and communicates that you appreciate their business. Further, it asks for referrals and keeps your name and phone number "up front and top of mind" to your customer, his/her friends, neighbors and relatives each and every day for a full year.

Each issue of your personalized gift subscription with Loyalty Label sent to individual recipients is read by an average of 4 readers per copy.*

Each issue sent to an auto-dealer showroom, beauty salon, doctor's office, or other professional office is read by an average of 600 readers per month.**

      *  Conde Nast research incorporated, MRI data
      ** FMA Seminar, Verified Public Place Circulation, December 2007

Return to Top


3. What magazines are available as part of the program?

There are 16 magazines in the Program:

Black Enterprise (12 issues)
Cosmopolitan (12 issues)
Country Living (10 Issues)
Esquire (12 issues)
Good Housekeeping (12 issues)
Harper's BAZAAR (12 issues)
House Beautiful (10 Issues)
Marie Claire (12 issues)
O, The Oprah Magazine (12 issues)
Popular Mechanics (12 issues)
Redbook (12 issues)
Seventeen (12 issues)
Siempre Mujer (12 issues)
SmartMoney (12 issues)
Town & Country (12 issues)
Veranda (7 issues)

To learn more about each magazine and find which title is best suited for your customer,click here to download the PDF-file with full description of each.

Return to Top


4. What does the magazine label look like?
Loyalty Label with Standard
"A Gift From:" Message
or with Custom Message
December Label January Label
The "body copy message" appears on your Loyalty Labels during February through November for all your customers. You may enter a "custom message" to the Loyalty Label as you place each order . The  "custom message" will be added to the Loyalty Label for this customer only.
This label configuration complies with USPS New Address Requirements, effective March 29, 2009.

Return to Top

5. What does the postcard look like?

Click on the postcard to see its front and back in more detail. The postcard will open as a PDF-file.

January through November
December

Return to Top

6. Can my customers choose their preferred gift subscriptions?

It is not necessary for your customers to choose. You may make a decision for them and send "surprise" gift subscriptions.

If you prefer - let your customer choose! Use the E-Gift Select SystemTM to email the subscription choices to your customer. Your customer's selection will be place in "E-Gift Select Order(s) pending" at your account.  You will be notified by return email.  Click here to download  the E-Gift Select User Guide.

You may also mail or personally present a hard copy of the Gift Selection Card to your customer and have your customer select their preferred gift subscription. The Gift Selection Card is available for download as a PDF-file. Click here to download the Gift Selection Card.


Return to Top

7. How do I place an order?

Logon to your account and click on "Place An Order". If you don't have an account, you may set one up at no charge. Click on the "Create An Account" link and complete the registration form.

If your order is for 25 or more subscriptions at one time, you may download the "Excel Order File" below and send your order to jesse@kostialcompany.com. In this case you do not need to manually enter  each gift subscription through the "Place An Order" page. You must, however, have an adequate number of prepaid codes at your account to cover the orders submitted via "Excel Order File".

Excel Order File


Order
Deadline 
Announcement
Postcard Mailed
Expected
Delivery Date of
First Issue
Issue Date Loyalty
Label
Design
10/29/08 Mid December (Season's Greetings) Mid December January Season's Greetings
11/21/08 Mid December (Season's Greetings) Mid January  February Happy New Year
12/15/08 Mid January Mid February March Standard
1/20/09 Mid February Mid March April Standard
2/20/09 Mid March Mid April May Standard
3/27/09 Mid April Mid May June Standard
4/17/09 Mid May Mid June July Standard
5/22/09 Mid June Mid July August Standard
6/23/09 Mid July Mid August September Standard
7/28/09 Mid August Mid September October Standard
8/31/09 Mid September Mid October November Standard
9/22/09 Mid October Mid November December Standard
10/23/09 Mid December (Season's Greetings) Mid December January '10 Season's Greetings
11/23/09 Mid December (Season's Greetings) Mid January February '10 Happy New Year

 

"Veranda" is published January/February, March, April, May/June, July/August, September, October and November/December (8 issues per year).


Return to Top

8. May I cancel an order?

You may cancel an order without charge until the time the order is sent to the publisher. Please refer to Question #7 for a deadline schedule.

Log in to your account, click on "Total Orders / Transactions" and find the order you would like to cancel. If the order has not been sent to the publisher, you may click "cancel" in the right margin. If the "cancel" link doesn't appear, it's too late to cancel the order online. If you still wish to cancel this order, please email to jesse@kostialcompany.com. Credit is not provided for orders cancelled after being submitted to the publisher.


Return to Top

9. How do I change an address on an order?

 

You may change the address online prior to the order being submitted to the publisher. Please refer to Question #7 for a deadline schedule.

To change an address online, log in to your account and click on "Total Orders / Transactions". Find the order you would like to change the address for. If you see the "edit" link next to this order, then select "edit" and submit changes by clicking the "Update Order" button.

 

If the "edit" link is not displayed for the order, please send your address change request by email to jesse@kostialcompany.com. We will contact the publisher and make the change for you. 


Return to Top


10. Can I change the title of the magazine being sent to my customer?

Title changes are not permitted once orders have been processed. Please refer to Question #7 for a deadline schedule. You may change the title of the magazine online if the order has not been submitted to the publisher. Log in to your account and click on  the "Total Orders / Transactions" link. Find the order you would like to change the title for by clicking "edit". To save changes, click on "Update Order". If the "edit" link is not displayed, then this order has been processed with a publisher and it's too late to make title changes. 

Return to Top

11. What is the cost?

All subscriptions are the same price. $22 when ordered one at a time and paid by credit card.

Return to Top

12. Can I save money by purchasing a block of closing gifts for future use?

Yes, you may save from $2-$6 per subscription. Click on "Pre-Pay & Save" link for details.

Return to Top

13. Do you keep a record of my prepaid codes?

Yes, you may view your prepaid codes inventory. Simply log in to your account and click on "Prepay Codes" or "Prepay Codes Available".

Return to Top

14. What if my customer is already receiving the magazine I ordered for them?

If your customer is already a subscriber to the magazine you ordered for them, their current subscription will continue. Your customer will receive a "Thank You" postcard to announce your gift subscription. Your gift subscription wilth a personalized Loyalty Label will start as soon as their current subscription expires.

Return to Top

15. How do I check my order status?

A complete history of all your orders is available at your account page. Simply log in to your account and click on the "Total Orders / Transactions" link. Find the order you would like to check the status for and look up the column called "Order date/ Last issue". If the "Last issue" column has no data, that means your order is pending and will be processed in 4-6 weeks. The column will be updated once the order has been processed by the publisher. Please refer to Question #7 for a deadline schedule.

Return to Top

16. Can I have my company logo posted on the website?

Your company logo may be uploaded for a one-time set-up fee of $50. The fee is waived you if you purchase 20 prepaid codes or more.

Please submit your logo in high resolution in one of the following formats:

   -    EPS (preferably)
   -   JPEG 300 dpi
   -   TIFF 300 dpi

There is a fee of $150 to redraw your logo if the high resolution file cannot be provided.

Send your logo to jesse@kostialcompany.com. We will contact you following evaluation of your logo. Payment for the logo set up fee is available by check or credit card.

Return to Top

17. What about renewals?

You will receive a reminder of orders subject for renewal by email and will have the option to renew your customer's gift subscription. We do not automatically renew subscriptions.

Return to Top

18. Do you "solicit" my client list?

We do not sell, rent or otherwise "pander" your clients. And we do not sell or rent your contact information.

Return to Top

19. What if I change companies?

If you change companies, simply log in to your account and click on the "My Account" link. Update your account information and choose your new company logo from the "Logo/Company" drop down menu. To save changes, click "Update". If your new company logo is not available in the "Logo/Company" drop down menu, please refer to Question #16 for details.

Return to Top

20. What is your Privacy Policy?

Click here to download our Privacy Policy.

Return to Top